GENERAL

Do you ship to Canada, Australia, Japan, etc?
Yes, we ship worldwide! Please refer to our shipping page for more information about international orders.

When should I expect my order?
We process and ship orders Monday thru Friday. The current processing time is 1-2 business days. Once your order is processed, it will be shipped the same day via USPS First Class Mail Services. Please refer to our shipping page for more information. 

When will you restock "X"?
We try our best to restock items as soon as possible, but sometimes due to uncontrollable circumstances, items cannot be restocked. Be sure to follow us on Instagram @thosewhowandr for the latest updates on restocks and more! 

Do you charge tax?
Only on orders with a Maryland shipping address (6%).


JEWELRY CARE

How should I take care of my jewelry?
Please try to avoid getting your jewelry pieces wet. Make sure to remove any jewelry before showering, swimming, exercising or applying perfume/lotion/make-up. Moisture can cause for the metals to oxidize and rust/lose color over time. 

At the end of the day when you take off your jewelry, wipe them with a jewelry polishing cloth to remove any excess oil and/or make-up. 

Store your jewelry pieces out of direct sunlight and inside of a pouch or box as sunlight and air exposure can cause for the metals to oxidize and rust/lose color over time. If possible, store your jewelry pieces individually (in jewelry bags or boxes) to prevent scratching and entanglement. 


OTHER

Do you offer gift cards?
No, unfortunately we do not offer gift cards at this time, but we may in the future!

Can I use more than one promo code?
Yes, you can combine a free shipping promo code with a discount promo code. Limit of two promo codes per order. 

More questions?
Please contact us at hello@thosewhowandr.com.